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About US

Quick Overview

Founded in 2013, weloveIT services and support (Pty) Ltd offers flexible IT support, professional IT project delivery and expert IT advice. We support small and medium-sized businesses throughout South Africa and Internationally. weloveIT.co.za helps clients improve organisational and individual performance by leveraging well-managed IT infrastructure, backed up by expert IT support and advice. We can act as a client’s IT department, or supplement an existing IT function. In both cases, we aim to create long-term partnerships that add value through a combination of high quality day-to-day support, expert project delivery and well considered strategic advice.

“Above all, we focus on what matters to our clients: delivering a quality service that represents good value”

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97%

Average Service Rating

2661

# Customers Served

15min

Average Solve Time

1

# Customers Lost

WHAT WE DO

WELOVEIT is a made up of a team of young dynamic geeks who love technology and have a knack for problem solving. Here are just a few of the core IT Services we offer:

NEED INTERNET?

Let us take the guess work out of all the options. WELOVEIT can personalize a single package or a multibranch offering to suit any business internet need

NEED EMAIL?

No problemo! We are email system agnostic so we can offer and support: Microsoft Office 365, Google G-Suite, Private Exchange and IMAP/POP3

NEED VOIP?

We do that too. From a single telephone number to an inter-branch voice over IP phone system. Need a contact center? No problem, we can custom build a telephone workflow to meet any business requirement

NEED A WEBSITE?

Its as easy as One, Two, Three... WELOVEIT can have your business or showcase website Designed, Uploaded, Hosted and Managed in minutes.

NEED HOSTING?

Onsite? Offsite? Cloud? Replicated? WELOVEIT does them all. From 1 gigabyte to 10 petabytes, you tell us where you want it and we will get it there safely and securely. Need more power?! We can help with that too.

NEED AN IT PARTNER?

Let one of our engineers come and design a comprehensive IT Service and Support Agreement to fit your businesses budget. We can offer new services or absorb your existing contracts. By consolidating all of your IT contracts we can save you 10% or more on your total monthly IT expenses.

MANAGED IT SUPPORT SERVICES

NETWORK ADMINISTRATION

NETWORK ADMINISTRATION

Complete Setup, Administration and Support for all of your endpoints

NETWORK INFRASTRUCTURE

NETWORK INFRASTRUCTURE

Fibre Splicing, Data Cabling, Managed WIFI, Complex Switching and Routing.

SERVER ADMINISTRATION

SERVER ADMINISTRATION

Active Directory, DHCP, Domains, Trusted Federations, Azure Sync, Integrated Application and File Systems

BIG DATA WAREHOUSING

BIG DATA WAREHOUSING

OneDrive, Sharepoint, Google Drive, Dropbox, Dedicated Tera, Peta and Exa Byte Storage

ENDPOINT ADMINISTRATION

ENDPOINT ADMINISTRATION

Anti-virus, Drive Encryption, USB Port Blocking, Email Filtering, Data Loss Prevention, POPI Compliance

IT SERVICE LEVEL AGREEMENTS

IT SERVICE LEVEL AGREEMENTS

Uptime Monitoring, Helpdesking, 24/7/365 Response, KPi Reporting

SECURE CLOUD ADMINISTRATION

SECURE CLOUD ADMINISTRATION

Compliant Cloud Communications with Secure Sharing and Collaboration

HARDWARE PROCUREMENT

HARDWARE PROCUREMENT

Laptops, Desktops, Network Equipment, Servers, Software, Licensing, Accessories, Equipment Rental, Equipment Finance

CURRENT SUPPORT RATES

REMOTE SUPPORT
R418HOURLY RATE
  • Billed in 15min Increments
  • No Fix / No Fee
ONSITE SUPPORT
R495HOURLY RATE
  • Billed in 15min Increments
  • Free Travel Within 30km
SERVER SUPPORT
R550HOURLY RATE
  • Billed in Hourly Increments
  • Free 15min Assessment
APPLICATION DEVELOPMENT
R660HOURLY RATE
  • Billed in Hourly Increments
  • PHP / mySQL | .Net / SQL
MANAGED NOTEBOOK
From R650MONTHLY RENTAL
  • Term: 6, 12, 18, 24, 36
  • Lenovo T-Series
  • Intel i5, 8gb Ram, 256ssd
  • Includes:
  • Microsoft Office 2016
  • Eset End Point AV
  • 1hr Remote Support
MANAGED SERVER
From R850MONTHLY RENTAL
  • Term: 6, 12, 18, 24, 36
  • HP Proliant DL3-Series
  • Intel Xeon, 96gb Ram, 8tb hdd
  • Includes:
  • Eset File Security
  • 1hr Remote Support
  • Onsite / Hosted
MANAGED NETWORK
FROM R1500MONTHLY RENTAL
  • Term: 6, 12, 18, 24, 36
  • UBIQUITI UNIFI
  • USG FIREWALL GATEWAY
  • UNIFI 8 PORT POE SWITCH
  • UNIFI LONG RANGE WIFI AP
  • 1hr Remote Support
  • Monthly Usage Reporting
MANAGED VOIP PHONE SYSTEM
FROM R650MONTHLY RENTAL
  • Term: 6, 12, 18, 24, 36
  • 5 - 20 Extensions
  • 10 x Yealink T21
  • 10 x Yealink W52h
  • 1hr Remote Support
  • 1 FREE Telephone Number
  • Call Recording

WHAT OUR CUSTOMERS HAVE TO SAY

  • WHAT AN AMAZING EXPERIENCE!
    Laptop broke at 8pm on Tuesday, I had a new Laptop on my desk 9am Wednesday morning.

    Thank you Brooklyn and the Team

    Lauren
  • Not only is weloveIT fast but they are also reliable. Day in and Day out we count on them for Internet, Email, WIFI and Onsite Support - They never fail to impress
    -Thanks Guys!

    Hennie, CTO
  • Thank you for setting up our new offices. Your service and support has been outstanding!

    Vumatel, Cape Town

Development Services

WELOVEIT is fast becoming known in the industry for it's dynamic and agile web application development services

Website Design

Whether you want a simple, clean looking template site or a custom Content Managed solution we can help.

APPLICATION DEVELOPMENT

"Hey, i've got an idea for an App", we do want to hear about it and we can make it happen for you.

WEB MARKETING

Its not good enough to make a pretty website and say you are open for business. Thats like putting an unbated hook in the middle of the pacific ocean and waiting for a fish to bite. Let us help you get your message out there on who and what your business does.

DEVELOPMENT STACK

Graphic Design
Typography
HTML / CSS
PHP / MySQL
.NET / SQL
Java / C#

WHEN SHOULD WE GET STARTED?

YOUR PLACE OR MINE?

NO "I" IN "TEAM"

Jared KALLIE

Jared KALLIE

Chief Technical Officer

Having spent many of his formative years in Missouri, USA – Jared finished his degree in Technology and Operations Management in Pretoria, South Africa. His specialities range from Entrepreneurship and Innovation to his meticulous management and business skills. Not your average IT guy, Jared’s hobbies include running, cycling, swimming and spending time with the two ladies in his life, his two Border Collies. WeloveIT’s very own Ironman and company Director.

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Gareth du Plessis

Gareth du Plessis

Operations Manager

    Gareth is not your average IT Guy!

    Versed in all operating systems, Gareth is your go to guy when it comes to solving any out of the norm problem.

    Gareth head’s up his own client base ranging from Large 100+ user corporates to 20 strong engineering firms. Gareth has been with weloveIT for many years and is a highly motivated and driven member of the family.

    If you need something done, something done well! Gareth is your guy.

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    Giovanni (Red) Ellerbeck

    Giovanni (Red) Ellerbeck

    Sales Manager

      If you need it now, you don't know what it is you need "Red" is your man. Giovanni has been with WELOVEIT for +5yrs and has risen the ranks to Sales Manager by constantly improving the customer and supplier relationships. Red has a vast knowledge of Hardware, Software and how to put them all together.

      From managing the daily operations to getting his hands dirty on support calls, anyone who has had the pleasure of dealing with Red will tell you how awesome he is.

      Skill Set:
      * Project Management
      * Sales and Procurement
      * Desktop Support
      * Administration
      * Customer Relations

      Brooklyn Sibanda

      Brooklyn Sibanda

      Senior IT Engineer

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        WORD ON THE STREET IS...

        Senior IT Engineer Wanted

        Provide onsite Microsoft server infrastructure support Primary Role Accountabilities :  Provide day to day operational support Including but not limited…

        GONE FISHING DECEMBER 2018

        Dear Customers, It is hard to believe that December is upon us and that 2019 is quickly approaching. We want to…

        We are moving!

        On 30 November 2018 we say farewell to our old offices and hello to our new NOC (Network Operator Center).…

        Service Status – ALL GOOD

        Current Status: Internet: GOOD Email: GOOD GeoOP: GOOD Xero: GOOD CALL CENTER: GOOD (av. hold time 15 seconds)

        OUR PARTNERS

        In addition to our own industry leading solutions, weloveIT.co.za provides a comprehensive range of products and services from partners whom we have identified as being leaders in their area of technical expertise. weloveIT.co.za remains an independent consultant, and only recommends the best solution for each client’s individual needs. We assess new technology as it becomes available, and only recommend products or services that have passed our rigorous assessment process

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        Contact

        WE LOVE YOUR VOICE

        HEAD OFFICE

        +27 11 486 4151
        accounts@weloveIT.co.za
        312 Kent Avenue
        Randburg
        2194
        Johannesburg, GP
        South Africa