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HOW CAN WE HELP?

About US

Founded in 2013, weloveIT service and support PTY LTD is an End to End IT Service and Support Company based in Johannesburg, South Africa. We offers flexible IT support, professional IT project delivery and expert IT advice. We support small and medium-sized businesses throughout South Africa and Internationally. weloveIT.co.za helps clients improve organisational and individual performance by leveraging well-managed IT infrastructure, backed up by expert IT support and advice. We can act as a client’s IT department, or supplement an existing IT function. In both cases, we aim to create long-term partnerships that add value through a combination of high quality day-to-day support, expert project delivery and well considered strategic advice.

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#J65207

# Tickets Served

99.9%

Average Uptime

15min

Average Solve Time

TB5289

Data Hosted

WHAT WE DO

WELOVEIT is a made up of a team of young dynamic geeks who love technology and have a knack for problem solving. Here are just a few of the core IT Services we offer:

NEED INTERNET?

SD-WAN? No problem. Redundant Path Routing? Piece of Cake. Backup Radio-Link? Sure! We are agnostic and look for a cost to uptime solution to fit your budget

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NEED EMAIL?

No problemo! We are email system agnostic so we can offer and support: Microsoft Office 365, Google G-Suite, Private Exchange and IMAP/POP3

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NEED VOIP?

We do that too. From a single telephone number to an inter-branch voice over IP phone system. Need a contact center? No problem, we can custom build a telephone workflow to meet any business requirement

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NEED A WEBSITE?

Its as easy as One, Two, Three... WELOVEIT can have your business or showcase website Designed, Uploaded, Hosted and Managed in minutes.

Let us help >>

NEED HOSTING?

Onsite? Offsite? Cloud? Replicated? WELOVEIT does them all. From 1 gigabyte to 10 petabytes, you tell us where you want it and we will get it there safely and securely. Need more power?! We can help with that too.

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CCTV, ACCESS CONTROL AND ALARMS?

New to our service offering but already leading the field, our Physical security service and support offering is best in class. From biometrics to license plate recognition. With out vast knowledge of LAN's, WAN's and IOT, it was a no brainer that we include this in our scope of service and support

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SOLAR AND BATTERY BACKUP?

Already specializing in UPS and Inverter offerings weloveIT has pivoted slightly to encompass a solar renewable solution for customers with on-premises servers and IT requirements. Apart from the cost savings, dramatically improved uptime and power delivery means our customers equipment last longer and stays on when the power goes out.

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FIELD MANAGEMENT SOFTWARE?

weloveIT is South Africa's authorized Reseller and implementation specialist. For plumbers, electricians, HVAC, installers and IT - Features:
* Field Team Management
* Geo Location
* Quotes and Job Management
* Billing and Integrations

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APPLICATION DEVELOPMENT

"Hey, i've got an idea for an App", we do want to hear about it and we can make it happen for you.

WEB MARKETING

Its not good enough to make a pretty website and say you are open for business. Thats like putting an unbated hook in the middle of the pacific ocean and waiting for a fish to bite. Let us help you get your message out there on who and what your business does.

NEED AN IT PARTNER?

Let one of our engineers come and design a comprehensive IT Service and Support Agreement to fit your businesses budget. We can offer new services or absorb your existing contracts. By consolidating all of your IT contracts we can save you 10% or more on your total monthly IT expenses.

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MANAGED IT SUPPORT SERVICES

NETWORK ADMINISTRATION

NETWORK ADMINISTRATION

Complete Setup, Administration and Support for all of your endpoints

NETWORK INFRASTRUCTURE

NETWORK INFRASTRUCTURE

Fibre Splicing, Data Cabling, Managed WIFI, Complex Switching and Routing.

SERVER ADMINISTRATION

SERVER ADMINISTRATION

Active Directory, DHCP, Domains, Trusted Federations, Azure Sync, Integrated Application and File Systems

BIG DATA WAREHOUSING

BIG DATA WAREHOUSING

OneDrive, Sharepoint, Google Drive, Dropbox, Dedicated Tera, Peta and Exa Byte Storage

ENDPOINT ADMINISTRATION

ENDPOINT ADMINISTRATION

Anti-virus, Drive Encryption, USB Port Blocking, Email Filtering, Data Loss Prevention, POPI Compliance

IT SERVICE LEVEL AGREEMENTS

IT SERVICE LEVEL AGREEMENTS

Uptime Monitoring, Helpdesking, 24/7/365 Response, KPi Reporting

SECURE CLOUD ADMINISTRATION

SECURE CLOUD ADMINISTRATION

Compliant Cloud Communications with Secure Sharing and Collaboration

HARDWARE PROCUREMENT

HARDWARE PROCUREMENT

Laptops, Desktops, Network Equipment, Servers, Software, Licensing, Accessories, Equipment Rental, Equipment Finance

CURRENT SUPPORT RATES

001 – REMOTE SUPPORT
R500HOURLY RATE
  • Billed in 15min Increments
  • No Fix / No Fee
002 – ONSITE SUPPORT
R600HOURLY RATE
  • Billed in 15min Increments
  • Free Travel Within 30km
005 – SERVER SUPPORT
R720HOURLY RATE
  • Billed in Hourly Increments
  • Free 15min Assessment
006 – APPLICATION DEVELOPMENT
R1127HOURLY RATE
  • Billed in Hourly Increments
  • PHP / mySQL | .Net / SQL
003 – OFFSITE BACKUP
R100 / TBMONTHLY RENTAL
  • Term: 6, 12, 18, 24, 36
  • 256 Encryption
  • 24/7 Retrieve
  • Versioning
  • POPI Compliance
MANAGED NOTEBOOK
From R650MONTHLY RENTAL
  • Term: 6, 12, 18, 24, 36
  • Lenovo T-Series
  • Intel i5, 8gb Ram, 256ssd
  • Includes:
  • Microsoft Office 2016
  • Eset End Point AV
  • 1hr Remote Support
MANAGED SERVER
From R850MONTHLY RENTAL
  • Term: 6, 12, 18, 24, 36
  • HP Proliant DL3-Series
  • Intel Xeon, 96gb Ram, 8tb hdd
  • Includes:
  • Eset File Security
  • 1hr Remote Support
  • Onsite / Hosted
MANAGED NETWORK
FROM R1500MONTHLY RENTAL
  • Term: 6, 12, 18, 24, 36
  • UBIQUITI UNIFI
  • USG FIREWALL GATEWAY
  • UNIFI 8 PORT POE SWITCH
  • UNIFI LONG RANGE WIFI AP
  • 1hr Remote Support
  • Monthly Usage Reporting
MANAGED VOIP PHONE SYSTEM
FROM R650MONTHLY RENTAL
  • Term: 6, 12, 18, 24, 36
  • 5 - 20 Extensions
  • 10 x Yealink T21
  • 10 x Yealink W52h
  • 1hr Remote Support
  • 1 FREE Telephone Number
  • Call Recording
Build your own
FROM R1200MONTHLY
  • Head Count
  • Branches
  • Internet
  • Email
  • Voice
  • Servers
  • Domain and Webhosting
  • Cloud Systems

Development Services

WELOVEIT is fast becoming known in the industry for it's dynamic and agile web application development services

WORD ON THE STREET IS...

New Email Signature

%%FirstName%% %%LastName%% %%Title%% phone: %%PhoneNumber%% mobile: %%MobileNumber%% email: %%Email%% feedback: Click Here www: www.weloveIT.co.za The content of this email is confidential…

Modern Communication Spaces

Did you know we do boardrooms and meeting spaces? [video width="1280" height="746" mp4="https://weloveit.africa/wp-content/uploads/2022/11/weloveIT-video-1.mp4" loop="true" autoplay="true"][/video] Functional, practical and easy to…

DIGITAL CI AND DESIGN

Tired of struggling to get reliable and talented designers to meet our customers needs, we decided to bring it all in house! Although this is a new service offering we are excited to complete this full circle for our clients.

LOGO DESIGN

Corporate Identity 101

HIGH RES GRAPHICS

Print your logo anywhere from business cards to billboards

SOCIAL MEDIA KITS

Use your logo on all your social media channels

BRAND GUIDE

Digital steering to ensure your media works on all mediums

STATIONARY

Letterheads, Print stationary, Caps, Jackets and more

GET IN TOUCH

WHEN SHOULD WE GET STARTED?

YOUR PLACE OR MINE?

NO "I" IN "TEAM"

Jared Kallie

Jared Kallie

CEO - CTO

Having spent many of my formative years in USA – My appetite for Technology and its application to business flourished when I returned to South Africa in 2004 and embarked on starting my first IT Support Company from my family breakfast table.
My specialties have since sharpened over the years and range from Entrepreneurship, Business Analysis and Innovation in the IT space. Underpinned by a meticulous management and customer service driven outlook,

Vidette (Vidi) Kallie

Vidette (Vidi) Kallie

Project Engineer [B.Eng Hons]

Described as "Intimidatingly efficient and organised".
With a degree in Chemical Engineering, Vidette looks at things with the bigger picture in mind.
Work experience as a process engineer in the water treatment sector and now project managing ICT projects, she is slowly becoming the best person to know when a zombie apocalypse destroys the world and we have to rebuild our city infrastructures.

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Gareth du Plessis

Gareth du Plessis

Tier 4 - Remote IT Technician

    Versed in all Operating Systems, Gareth is your go to guy when it comes to solving any out of the norm problem.
    Growing up with a father who loved new technology, Gareth often spent weekends at flea markets buying as many computers as they could get their hands on and then attempting to turn them all into one working PC.
    With this wonder for technology instilled, Gareth now boasts with a large range of qualifications and skills. Including being able to handle any support call as calmly as a wild cat waiting for the African sun to set.

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    Sean Sutherland

    Sean Sutherland

    Sales Manager

      With many years experience in the IT Sales distribution environment, Sean will sell you something faster than you might realise you need it.

      If you need someone to take the time to understand your requirements and give you options from the practically needed through to the tech that will satisfy your inner James Bond, Sean is your guy.

      Sean is in a long term relationship with sales, but has a love affair with web development. It's okay, the two know about each other.

      Robert Milligan

      Robert Milligan

      Accounts

        With a qualified background, showing off skills in economics, management, accounting and business, Robert is your go to guy for any and everything financial.
        When he is not installing and troubleshooting accounting software, you will find him reading a great book or enjoying a good old game of golf.

        In another universe, you can find Robert somewhere deep in the bush as a Game Ranger.

        Thandile Ngubeni

        Thandile Ngubeni

        Sales Consultant

          Thandile boasts with qualifications in marketing and mad skills in fibre deals.
          Sales and logistics tied the two together in a way that just makes sense.
          IT caught Thandile, and she's been hooked ever since.

          When not delving deeper into the IT world, you can find Thandile relaxing with Netflix, or spending quality time with friends and family.

          Chandi Nyakutombwa

          Chandi Nyakutombwa

          Sales Consultant

            "No IT, no work."
            Chandi loves the dependency that all companies have on IT, and he has taken full advantage of this by jumping right into the industry.
            Chandi has dipped his toes in CompTIA and the technical pool, and landed himself in IT sales.
            With technology playing on his heart strings at all angles, there is no way for Chandi to go but into a smile.

            In an alternate universe, you will find Chandi on the soccer field coaching and singing team songs.

            Leonard Mbedzi

            Leonard Mbedzi

            Installations and Maintenance

              Leonard is the first employee on the weloveIT Team as well as the one with the fastest growing skill set.
              Leonard can do anything from building the outside walls of your new office to running the inside network cables and splicing the fibre. His hands are the ones you want on your Team when you take on a project.

              Kuda Makaza

              Kuda Makaza

              Installations Technician

                No task is too big for Kuda. The words "I cannot" do not exist in his vocabulary.
                Kuda is loyal and committed and he will stay onsite until the job is done.
                From installations to configurations, Kuda get's booked out on a Project faster than pancakes at a market.

                Matthew Adams

                Matthew Adams

                IT Technician

                  Getting his hands on his very own PC at the age of 9, Matthew was instantly enamored with IT and the possibilities it presented.
                  The discovery of Warcraft left him hopelessly in love with computer gaming, a love which still continues to this day and has fueled his interest in IT ever since.
                  When not leveling up in the virtual realm, you will find him hiking, rock climbing or enjoying yoga.

                  Roger Downs

                  Roger Downs

                  IT Technician

                    After completing high school, an article in the Sunday times titled "The need for IT Engineers" caught Roger's eye, and the rest is history.
                    A bunch of IT qualifications later, Roger is now a skilled Senior Technician. He enjoys the challenges of IT and the bonus of getting to play with new technology.
                    When not at work, Roger's hobbies include gaming, hiking, paintball, hockey, squash and tennis.

                    Keitu Diutlwileng

                    Keitu Diutlwileng

                    IT Technician

                      Keitu is our enthusiastic young IT Tech.
                      His goal is to become a high level Network Systems Administrator and with his fiery ambition nothing can stand in his way.
                      Keitu's favourite part of IT is to connect people, and the more complex the network, the more interesting it gets.
                      When Keitu is not covered in technology, you will find him outdoors hiking, running and canoeing, creating some music and relaxing with loved ones.

                      Ishmael Smith

                      Ishmael Smith

                      IT Technician

                        Ishmael is a problem solver and finds reward in being able to help a customer resolve an issue and understand their technology better.
                        After building his own PC he found himself in love with IT and pursued it as a career.
                        Ishmael can now do desktop support with his eyes closed and enjoys discovering the ins and outs of a piece of technology.
                        When not submerged in IT, you will find him in his workshop getting creative with furniture or having a lazy Sunday with his family.

                        Bonginkosi (Bobo) Ngubane

                        Bonginkosi (Bobo) Ngubane

                        IT Technician

                          Bobo wasted no time getting into IT, showing the assistant at the local GP how to type out and print a text document, all while waiting to be attended to for a sprained ankle. Since then he has never looked back.
                          Taking pride in resolving all kinds of issues, his real satisfaction comes with a little smirk after solving a problem.

                          When he isn’t having fun with his RC cars, you’ll find him pondering what life could have been like if he had chosen a career path of ghost hunting.

                          Donovan Morris

                          Donovan Morris

                          IT Technician

                            Donovan has many skills under his belt, and he doesn’t plan on stopping anytime soon.
                            Also known as the solver of unsolvable issues, His goal is to become a universal specialist.
                            His love of a being challenged is only rivalled by his love of a good braai.
                            Had he not said yes to IT, he probably would’ve become the worlds #1 snack eating champion… or a master wine maker.

                            Marthin van den Heever

                            Marthin van den Heever

                            IT Technician

                              The friendliest troubleshooter out there.
                              Marthin has been thinking outside the box and solving all kinds of technical problems ever since his friends realized he was the local tech guru.
                              We’ve heard that his ice-skating skills contend with his problem-solving skills, but we are yet to see this for ourselves…

                              Khanyiso Ndondo

                              Khanyiso Ndondo

                              IT Technician

                                “Individuals make a team work, and teamwork makes individuals succeed.”
                                With strong values in unity and professionalism, Khanyiso is somebody you would be truly lucky to have on your team.
                                His love of the ever-expanding world of technology brought him right to IT’s doorstep, and he wouldn’t have it any other way.

                                When Khanyiso is not submerging himself in learning new technologies, you will find him adventuring or enjoying some relaxing down time.

                                Ruan Niemand

                                Ruan Niemand

                                IT Technician

                                  After Ruan was caught out for changing the School WiFi configurations, he had to fix it and decided to use his powers for good.
                                  Ruan has many years experience in the networking and data center environment, and he is not afraid to get his hands dirty onsite.
                                  When Ruan is not busy changing lives one IT network at a time, you will find him outdoors camping, hiking, cycling, canoeing, quad biking or swimming to name a few.

                                  Yves Imbe

                                  Yves Imbe

                                  IT Technician

                                    After bashing all of his parents household appliances only to fix them up again, everyone agreed that Technology was Yves' natural career path.
                                    With an interesting journey from DRC through Belgium, Yves found his way into the weloveIT family.
                                    Yves specialises in network security and administration. He has skills in advanced networking such as VLAN's, Site to Site VPN's, ACL's and has completed courses in CISCO Certification.
                                    Yves will solve your network problems; all the while setting you at ease with his French accent.
                                    If you ever catch Yves in your office break room, ask him about his hobbies in Martial Arts.

                                    Levi Rex

                                    Levi Rex

                                    Professional Assistant

                                      With a background in 3D Visual Effects, Animation and Design, Levi is your go to guy for anything that requires creativity and outside the box thinking.
                                      Levi is always on the lookout to further his knowledge and skills, and has arrived at weloveIT to do exactly that.
                                      With a "no limits" attitude, Levi takes on a broad range of tasks with enthusiasm.

                                      When he is not learning new skills, you can find him gaming, digitally painting or pondering the deeper meanings of life.

                                      Xolile (Rosemary) Zulu

                                      Xolile (Rosemary) Zulu

                                      IT Home Keeper

                                        Rosemary is our magic fairy, who keeps the office sparkly and the coffee cups going.
                                        Rose is big on family, and looks after all of us as her own.

                                        When you catch her in the break room, ask her about her side hussle as a seamstress.

                                        OUR PARTNERS

                                        In addition to our own industry leading solutions, weloveIT.co.za provides a comprehensive range of products and services from partners whom we have identified as being leaders in their area of technical expertise. weloveIT.co.za remains an independent consultant, and only recommends the best solution for each client’s individual needs. We assess new technology as it becomes available, and only recommend products or services that have passed our rigorous assessment process

                                        Contact

                                        HQ

                                        +27 11 486 4151
                                        accounts@weloveIT.co.za
                                        *BY APPOINTMENT ONLY*
                                        4 Derry Road
                                        Greenside East
                                        Johannesburg
                                        2193
                                        Excellent
                                        Based on 11 reviews
                                        Theuns Coetzee
                                        Theuns Coetzee
                                        2021-06-25
                                        Best support remotely from a great team!
                                        Angela Kavallieratos
                                        Angela Kavallieratos
                                        2020-12-07
                                        Beautiful offices, friendly and helpful staff.
                                        Zunaid Kara
                                        Zunaid Kara
                                        2018-10-03
                                        very professional
                                        Zaahid Jappie
                                        Zaahid Jappie
                                        2018-06-09
                                        Excellent service and friendly staff