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About US

Founded in 2013, weloveIT service and support PTY LTD is an End to End IT Service and Support Company based in Johannesburg, South Africa. We offers flexible IT support, professional IT project delivery and expert IT advice. We support small and medium-sized businesses throughout South Africa and Internationally. weloveIT.co.za helps clients improve organisational and individual performance by leveraging well-managed IT infrastructure, backed up by expert IT support and advice. We can act as a client’s IT department, or supplement an existing IT function. In both cases, we aim to create long-term partnerships that add value through a combination of high quality day-to-day support, expert project delivery and well considered strategic advice.

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99.1%

Average Service Rating

#J59167

# Tickets Served

15min

Average Solve Time

TB2289

Data Hosted

WHAT WE DO

WELOVEIT is a made up of a team of young dynamic geeks who love technology and have a knack for problem solving. Here are just a few of the core IT Services we offer:

NEED INTERNET?

Let us take the guess work out of all the options. WELOVEIT can personalize a single package or a multibranch offering to suit any business internet need

Let us help >>

NEED EMAIL?

No problemo! We are email system agnostic so we can offer and support: Microsoft Office 365, Google G-Suite, Private Exchange and IMAP/POP3

Let us help >>

NEED VOIP?

We do that too. From a single telephone number to an inter-branch voice over IP phone system. Need a contact center? No problem, we can custom build a telephone workflow to meet any business requirement

Let us help >>

NEED A WEBSITE?

Its as easy as One, Two, Three... WELOVEIT can have your business or showcase website Designed, Uploaded, Hosted and Managed in minutes.

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NEED HOSTING?

Onsite? Offsite? Cloud? Replicated? WELOVEIT does them all. From 1 gigabyte to 10 petabytes, you tell us where you want it and we will get it there safely and securely. Need more power?! We can help with that too.

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CCTV, ACCESS CONTROL AND ALARMS?

New to our service offering but already leading the field, our Physical security service and support offering is best in class. From biometrics to license plate recognition. With out vast knowledge of LAN's, WAN's and IOT, it was a no brainer that we include this in our scope of service and support

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SOLAR AND BATTERY BACKUP?

Already specializing in UPS and Inverter offerings weloveIT has pivoted slightly to encompass a solar renewable solution for customers with on-premises servers and IT requirements. Apart from the cost savings, dramatically improved uptime and power delivery means our customers equipment last longer and stays on when the power goes out.

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NEED AN IT PARTNER?

Let one of our engineers come and design a comprehensive IT Service and Support Agreement to fit your businesses budget. We can offer new services or absorb your existing contracts. By consolidating all of your IT contracts we can save you 10% or more on your total monthly IT expenses.

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FIELD MANAGEMENT SOFTWARE?

weloveIT is South Africa's authorized Reseller and implementation specialist. For plumbers, electricians, HVAC, installers and IT - Features:
* Field Team Management
* Geo Location
* Quotes and Job Management
* Billing and Integrations

30 Day Free Trial >>

MANAGED IT SUPPORT SERVICES

NETWORK ADMINISTRATION

NETWORK ADMINISTRATION

Complete Setup, Administration and Support for all of your endpoints

NETWORK INFRASTRUCTURE

NETWORK INFRASTRUCTURE

Fibre Splicing, Data Cabling, Managed WIFI, Complex Switching and Routing.

SERVER ADMINISTRATION

SERVER ADMINISTRATION

Active Directory, DHCP, Domains, Trusted Federations, Azure Sync, Integrated Application and File Systems

BIG DATA WAREHOUSING

BIG DATA WAREHOUSING

OneDrive, Sharepoint, Google Drive, Dropbox, Dedicated Tera, Peta and Exa Byte Storage

ENDPOINT ADMINISTRATION

ENDPOINT ADMINISTRATION

Anti-virus, Drive Encryption, USB Port Blocking, Email Filtering, Data Loss Prevention, POPI Compliance

IT SERVICE LEVEL AGREEMENTS

IT SERVICE LEVEL AGREEMENTS

Uptime Monitoring, Helpdesking, 24/7/365 Response, KPi Reporting

SECURE CLOUD ADMINISTRATION

SECURE CLOUD ADMINISTRATION

Compliant Cloud Communications with Secure Sharing and Collaboration

HARDWARE PROCUREMENT

HARDWARE PROCUREMENT

Laptops, Desktops, Network Equipment, Servers, Software, Licensing, Accessories, Equipment Rental, Equipment Finance

CURRENT SUPPORT RATES

REMOTE SUPPORT
R450HOURLY RATE
  • Billed in 15min Increments
  • No Fix / No Fee
ONSITE SUPPORT
R520HOURLY RATE
  • Billed in 15min Increments
  • Free Travel Within 30km
SERVER SUPPORT
R590HOURLY RATE
  • Billed in Hourly Increments
  • Free 15min Assessment
APPLICATION DEVELOPMENT
R660HOURLY RATE
  • Billed in Hourly Increments
  • PHP / mySQL | .Net / SQL
MANAGED NOTEBOOK
From R650MONTHLY RENTAL
  • Term: 6, 12, 18, 24, 36
  • Lenovo T-Series
  • Intel i5, 8gb Ram, 256ssd
  • Includes:
  • Microsoft Office 2016
  • Eset End Point AV
  • 1hr Remote Support
MANAGED SERVER
From R850MONTHLY RENTAL
  • Term: 6, 12, 18, 24, 36
  • HP Proliant DL3-Series
  • Intel Xeon, 96gb Ram, 8tb hdd
  • Includes:
  • Eset File Security
  • 1hr Remote Support
  • Onsite / Hosted
MANAGED NETWORK
FROM R1500MONTHLY RENTAL
  • Term: 6, 12, 18, 24, 36
  • UBIQUITI UNIFI
  • USG FIREWALL GATEWAY
  • UNIFI 8 PORT POE SWITCH
  • UNIFI LONG RANGE WIFI AP
  • 1hr Remote Support
  • Monthly Usage Reporting
MANAGED VOIP PHONE SYSTEM
FROM R650MONTHLY RENTAL
  • Term: 6, 12, 18, 24, 36
  • 5 - 20 Extensions
  • 10 x Yealink T21
  • 10 x Yealink W52h
  • 1hr Remote Support
  • 1 FREE Telephone Number
  • Call Recording

WHAT OUR CUSTOMERS HAVE TO SAY

  • Always going the extra mile. Our board requires time and persuasion and weloveIT was able to hand hold our school through a huge technology reform. Thanks Guys! See you Monday.

    School Principal
  • We are plumbers, what do we know about IT? Nothing. When we reached out to weloveIT we were skeptical and through we would be taken for a ride. We were surprised at how open and honest they were with their quotes and pricing. Today we are one of the largest national plumbing companies and weloveIT is there every step of the way

    Plumbing Company
  • Our home had 8 wireless access points and we had a terrible wifi experience. weloveIT came in and revamped the network down to just 3 access points yet improved our overall wifi coverage and speed. It was fast and fair priced!
    Thank you

    Private
  • WHAT AN AMAZING EXPERIENCE!
    Laptop broke at 8pm on Tuesday, I had a new Laptop on my desk 9am Wednesday morning.

    Thank you Brooklyn and the Team

    Lauren
  • Not only is weloveIT fast but they are also reliable. Day in and Day out we count on them for Internet, Email, WIFI and Onsite Support - They never fail to impress
    -Thanks Guys!

    Hennie, CTO
  • Thank you for setting up our new offices. Your service and support has been outstanding!

    Vumatel, Cape Town

Development Services

WELOVEIT is fast becoming known in the industry for it's dynamic and agile web application development services

Website Design

Whether you want a simple, clean looking template site or a custom Content Managed solution we can help.

APPLICATION DEVELOPMENT

"Hey, i've got an idea for an App", we do want to hear about it and we can make it happen for you.

WEB MARKETING

Its not good enough to make a pretty website and say you are open for business. Thats like putting an unbated hook in the middle of the pacific ocean and waiting for a fish to bite. Let us help you get your message out there on who and what your business does.

DIGITAL CI AND DESIGN

Tired of struggling to get reliable and talented designers to meet our customers needs, we decided to bring it all in house! Although this is a new service offering we are excited to complete this full circle for our clients.

LOGO DESIGN

Corporate Identity 101

HIGH RES GRAPHICS

Print your logo anywhere from business cards to billboards

SOCIAL MEDIA KITS

Use your logo on all your social media channels

BRAND GUIDE

Digital steering to ensure your media works on all mediums

STATIONARY

Letterheads, Print stationary, Caps, Jackets and more

GET IN TOUCH

WHEN SHOULD WE GET STARTED?

YOUR PLACE OR MINE?

NO "I" IN "TEAM"

Jared Kallie

Jared Kallie

Chief Technical Officer

Having spent many of his formative years in Missouri, USA – Jared finished his degree in Technology and Operations Management in Pretoria, South Africa.
His specialities range from Entrepreneurship and Innovation to his meticulous management and business skills.
Not your average IT guy, Jared’s hobbies include running, cycling, swimming and spending time with the four ladies in his life (his beautiful engineer wife, stout meisie kind and their two Border Collies).
weloveIT’s very own Ironman and Company Director.

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Gareth du Plessis

Gareth du Plessis

Operations Manager

    Gareth is our Operations Team Leader.
    Versed in all Operating Systems, Gareth is your go to guy when it comes to solving any out of the norm problem.
    Growing up with a father who loved new technology, Gareth often spent weekends at flea markets buying as many computers as they could get their hands on and then attempting to turn them all into one working PC.
    With the wonder for technology passed onto Gareth, a career in IT was the obvious choice.
    Gareth boasts with a large range of qualifications and skills, including being able to handle any support call as calmly as a wild cat waiting for the African sun to set.
    When not organising our IT troops, Gareth enjoys escaping with some meditation, gaming and blogging or getting social with family, friends, theater and travel.

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    Vidette (Vidi) Kallie

    Vidette (Vidi) Kallie

    Projects Engineer

    With a Chemical Engineering background and an Environmentalist heart, Vidette looks at things with the bigger picture in mind.
    Work experience in the water treatment sector and now project managing ICT projects she is slowly becoming the best person to know when a zombie apocalypse destroys the world and we have to rebuild our city infrastructures.

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    Sean Sutherland

    Sean Sutherland

    Sales and Dev

      With many years experience in the IT Sales Environment, and now dipping his toes in the web dev pond, Sean will sell you something faster than you might realise you need it.

      If you need someone to take the time to understand your requirements and give you options from the practically needed through to the tech that will satisfy your inner James Bond, Sean is your guy.
      (He may even deliver it in person, as long as it fits on his motorbike)

      Leonard Mbedzi

      Leonard Mbedzi

      Installations and Maintenance

        Leonard is the first employee on the weloveIT Team as well as the one with the fastest growing skill set.
        Leonard can do anything from building the outside walls of your new office to running the inside network cables and patching the network panels. His hands are the ones you want on your Team when you take on a project.
        He will be adding on fiber to his skill set soon.
        Watch this space!

        Kuda Makaza

        Kuda Makaza

        Installations Technician

          No task is too big for Kuda. The words "I cannot" do not exist in his vocabulary.
          Kuda is loyal and committed and he will stay onsite until the job is done.
          From installations to configurations, Kuda get's booked out on a Project faster than pancakes at a market.

          Brooklyn Sibanda

          Brooklyn Sibanda

          Senior Technician

            Brooklyn is our jack of all IT trades.
            Living by Bill Gate's saying to "hire a lazy person to do a difficult job", Brooklyn will always find the easiest way to do the job.
            Brooklyn's favourite part of IT is the ever evolving technology and always having a new challenge to work on.
            His love for IT competes with his love for food, and when Brooklyn is not at work you will find him watching cooking shows and trying out Joburg's newest dining spots, followed by a game of pool.

            Gédry Swanepoel

            Gédry Swanepoel

            Senior Technician

              Gédry started off in a call centre and quickly worked his way through the fast flowing river that is IT. Not without dipping his toes into a little bit of French studies and his own business endevours.
              Gédry is our Mac guy, but that only forms a small part of his IT repertoire.
              His curiosity for how things work was fueled by growing up in the information age and the launch of the smartphone (iPhone ofcourse).
              Gédry is driven by the triumph of solving the ever changing IT problems.

              When not thinking, breathing, living IT, Gédry is reading his Kindle. Oh wait that is tech..uhem.. Gédry takes his Italian Greyhound, Enzo, for a walk.

              Roger Downs

              Roger Downs

              Senior Technician

                After completing high school, an article in the Sunday times titled "The need for IT Engineers" caught Roger's eye, and the rest is history.
                A bunch of IT qualifications later, Roger is now a skilled Senior Technician. He enjoys the challenges of IT and the bonus of getting to play with new technology.
                When not at work, Roger's hobbies include gaming, hiking, paintball, hockey, squash and tennis.

                Ishmael Smith

                Ishmael Smith

                Senior Technician

                  Ishmael is a problem solver and finds reward in being able to help a customer resolve an issue and understand their technology better.
                  After building his own PC he found himself in love with IT and pursued it as a career.
                  Ishmael can now do desktop support with his eyes closed and enjoys discovering the ins and outs of a piece of technology.
                  When not submerged in IT, you will find him in his workshop getting creative with furniture or having a lazy Sunday with his family.

                  Yves Imbe

                  Yves Imbe

                  Senior Technician

                    After bashing all of his parents household appliances only to fix them up again, everyone agreed that Technology was Yves' natural career path.
                    With an interesting journey from DRC through Belgium, Yves found his way into the weloveIT family.
                    Yves specialises in network security and administration. He has skills in advanced networking such as VLAN's, Site to Site VPN's, ACL's and has completed courses in CISCO Certification.
                    Yves will solve your network problems; all the while setting you at ease with his French accent.
                    If you ever catch Yves in your office break room, ask him about his hobbies in Martial Arts.

                    Keitu Diutlwileng

                    Keitu Diutlwileng

                    Technician

                      Keitu is our enthusiastic young IT Tech.
                      His goal is to become a high level Network Systems Administrator and with his fiery ambition nothing can stand in his way.
                      Keitu's favourite part of IT is to connect people, and the more complex the network, the more interesting it gets.
                      When Keitu is not covered in technology, you will find him outdoors hiking, running and canoeing, creating some music and relaxing with loved ones.

                      Ruan Niemand

                      Ruan Niemand

                      Senior Technician

                        After Ruan was caught out for changing the School WiFi configurations, he had to fix it and decided to use his powers for good.
                        Ruan has many years experience in the networking and data center environment, and he is not afraid to get his hands dirty onsite.
                        When Ruan is not busy changing lives one IT network at a time, you will find him outdoors camping, hiking, cycling, canoeing, quad biking or swimming to name a few.

                        Erik van Zyl

                        Erik van Zyl

                        Digital

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                          Craig Hodgson

                          Craig Hodgson

                          Intern

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                            Le-Roy Jongwe

                            Le-Roy Jongwe

                            Dev

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                              WORD ON THE STREET IS...

                              COVID-19 Day 5/21

                              Ah, what day is it again? Tuesday saw some opportunities in light of projects. As many of our customers are…

                              COVID-19 Day 4/21

                              Mixed feedback today. Mondays are usually filled with choas and calamity. Urgent deadlines and critical deliverables seem to have flown…

                              COVID-19 Day 2/21

                              Our first Saturday shift. We have split our team into a Buddy System to check in with each other in…

                              COVID-19 Day 1/21

                              Today was surreal. Thinking we would all be sitting around in our PJ's turned into a whirlwind of Fielding support…

                              OUR PARTNERS

                              In addition to our own industry leading solutions, weloveIT.co.za provides a comprehensive range of products and services from partners whom we have identified as being leaders in their area of technical expertise. weloveIT.co.za remains an independent consultant, and only recommends the best solution for each client’s individual needs. We assess new technology as it becomes available, and only recommend products or services that have passed our rigorous assessment process

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                              Contact

                              HQ

                              +27 11 486 4151
                              accounts@weloveIT.co.za
                              25 Oxford Rd
                              Forest Town
                              Johannesburg
                              2193
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