We share pride in celebrating LGBTQ month and support the awareness and courage of LGBTQ in the field of IT 🙂
Terms of Service 2024
Company Details Domicilium Citandi et Executandi Standard Terms & Conditions Operating Hours Contact Info Billing Policy Standard Hourly Billing Rates – 01/01/2024 Payment Methods Invoices Payment Terms Prepayment/Retainer Fees Prepayment (New Clients) Other Payment Options Extended Payment Terms Recurring Services Pricing Policy Fixed-Priced Services Hourly Support Emergency Support Online Chat Support Telephone Support Remote Support … Continue Reading
weloveIT Covid-19 Support Protocol
Dear Customers, In accordance with level 3 regulations weloveIT staff will only perform onsite support on manager approval. Any and all scheduled onsite visits including scheduled maintenance can and will be done remotely using Teamviewer and our Remote Monitoring and Maintenance tools. Technicians will contact you ahead of the scheduled visit and will request access … Continue Reading
Welcome to 2021 or 2020v2
Wishing all of our customers well as we begin a new year. We hope 2020 version 2.0 is full of bug fixes and new features, less reboots and more performance enhancements, because let’s face it the last year was like a badly programmed video game.
COVID-19 Day 5/21
Ah, what day is it again? Tuesday saw some opportunities in light of projects. As many of our customers are “Essential Service” providers we are bound to keep their services alive and forced into Essential Service status. One of our large customers send an RFP for a new office fit out including: Network Infrastructure, CCTV, … Continue Reading
COVID-19 Day 4/21
Mixed feedback today. Mondays are usually filled with choas and calamity. Urgent deadlines and critical deliverables seem to have flown out the window. Many customers are feeling the economic and pandemic pressure. Apart from our day to day support work there is an administrative tasks to assist our customers through this. Our support services are … Continue Reading
COVID-19 Day 2/21
Our first Saturday shift. We have split our team into a Buddy System to check in with each other in regular intervals. Today was the first weekend, but it feels like just another day. Tasks we were able to complete: Routine maintenance on our remote networks – our customers are working from home and rely … Continue Reading
COVID-19 Day 1/21
Today was surreal. Thinking we would all be sitting around in our PJ’s turned into a whirlwind of Fielding support calls. VPN issues Internet Email Voice over IP We saw a flood of last minute support requests to turn normal in office organizations to remote working. Well done team! I’m proud of each one of … Continue Reading
COVID-19 Work from Home Solution
In an effort to assist our customers we have put together and ‘AT COST’ solution to empower their own staff to work from home. The LTE devices are loaded and secured to the customers network via MAC authentication and have enough bandwidth and speed to perform remote work operations. ORDER NOW
Dollar Rand vs. weloveIT
weloveIT would like to bring the current dollar rand figures to light. As many of our suppliers of hardware and software base their pricing on this ROE there will be a knock on effect. As of 1 March 2020, all US based software’s/services we supply will increase to the current ROE. This will be adjusted … Continue Reading