weloveIT Covid-19 Support Protocol

Dear Customers, In accordance with level 3 regulations weloveIT staff will only perform onsite support on manager approval. Any and all scheduled onsite visits including scheduled maintenance can and will be done remotely using Teamviewer and our Remote Monitoring and Maintenance tools. Technicians will contact you ahead of the scheduled visit and will request access […]

Welcome to 2021 or 2020v2

Wishing all of our customers well as we begin a new year. We hope 2020 version 2.0 is full of bug fixes and new features, less reboots and more performance enhancements, because let’s face it the last year was like a badly programmed video game.

COVID-19 Day 5/21

Ah, what day is it again? Tuesday saw some opportunities in light of projects. As many of our customers are “Essential Service” providers we are bound to keep their services alive and forced into Essential Service status. One of our large customers send an RFP for a new office fit out including: Network Infrastructure, CCTV, […]

COVID-19 Day 4/21

Mixed feedback today. Mondays are usually filled with choas and calamity. Urgent deadlines and critical deliverables seem to have flown out the window. Many customers are feeling the economic and pandemic pressure. Apart from our day to day support work there is an administrative tasks to assist our customers through this. Our support services are […]

COVID-19 Day 2/21

Our first Saturday shift. We have split our team into a Buddy System to check in with each other in regular intervals. Today was the first weekend, but it feels like just another day. Tasks we were able to complete: Routine maintenance on our remote networks – our customers are working from home and rely […]

COVID-19 Day 1/21

Today was surreal. Thinking we would all be sitting around in our PJ’s turned into a whirlwind of Fielding support calls. VPN issues Internet Email Voice over IP We saw a flood of last minute support requests to turn normal in office organizations to remote working. Well done team! I’m proud of each one of […]

COVID-19 Work from Home Solution

In an effort to assist our customers we have put together and ‘AT COST’ solution to empower their own staff to work from home. The LTE devices are loaded and secured to the customers network via MAC authentication and have enough bandwidth and speed to perform remote work operations. ORDER NOW

Dollar Rand vs. weloveIT

weloveIT would like to bring the current dollar rand figures to light. As many of our suppliers of hardware and software base their pricing on this ROE there will be a knock on effect. As of 1 March 2020, all US based software’s/services we supply will increase to the current ROE. This will be adjusted […]

COVID-19 and weloveIT.co.za

Dear Customers, Suppliers and Friends, In the coming days as the world prepares for global lock down our team will be 100% functional. We have devised our own strategy to not only socially distance ourselves to protect you and our team but also deliver improved and uninterrupted Remote and Telephone support. Stay Home Support – Effective 23 […]

Dollar Rand vs. weloveIT

weloveIT would like to bring the current dollar rand figures to light. As many of our suppliers of hardware and software base their pricing on this ROE there will be a knock on effect. As of 1 March 2020, all US based software’s/services we supply will increase to the current ROE. This will be adjusted […]