COVID-19 Day 4/21

Mixed feedback today. Many customers are feeling the economic and pandemic pressure. Apart from our day to day support work there is an administrative tasks to assist our customers through this. Our support services are hugely in important, yet our customers cannot guarantee us they will be able to pay. It is difficult but necessary […]

COVID-19 Day 2/21

Our first Saturday shift. We have split our team into a Buddy System to check in with each other in regular intervals. Today was the first weekend, but it feels like just another day. Tasks we were able to complete: Routine maintenance on our remote networks – our customers are working from home and rely […]

COVID-19 Day 1/21

Today was surreal. Thinking we would all be sitting around in our PJ’s turned into a whirlwind of Fielding support calls. VPN issues Internet Email Voice over IP We saw a flood of last minute support requests to turn normal in office organizations to remote working. Well done team! I’m proud of each one of […]

COVID-19 Work from Home Solution

In an effort to assist our customers we have put together and ‘AT COST’ solution to empower their own staff to work from home. The LTE devices are loaded and secured to the customers network via MAC authentication and have enough bandwidth and speed to perform remote work operations. ORDER NOW

Dollar Rand vs. weloveIT

weloveIT would like to bring the current dollar rand figures to light. As many of our suppliers of hardware and software base their pricing on this ROE there will be a knock on effect. As of 1 March 2020, all US based software’s/services we supply will increase to the current ROE. This will be adjusted […]

COVID-19 and weloveIT.co.za

Dear Customers, Suppliers and Friends, In the coming days as the world prepares for global lock down our team will be 100% functional. We have devised our own strategy to not only socially distance ourselves to protect you and our team but also deliver improved and uninterrupted Remote and Telephone support. Stay Home Support – Effective 23 […]

Dollar Rand vs. weloveIT

weloveIT would like to bring the current dollar rand figures to light. As many of our suppliers of hardware and software base their pricing on this ROE there will be a knock on effect. As of 1 March 2020, all US based software’s/services we supply will increase to the current ROE. This will be adjusted […]

Hourly Support Rate Increase

Dear Customer, After four years of ups and downs weloveIT has maintained the same hourly rates. It is with great consideration that we have elected to increase all of our hourly support rates. We have studied the market and believe our revised rates to be below market related and affordable in any sized business. Maintaining […]

Terms of Service 2020

Contents 2020 Terms of Service. 2 Company Details 2 Domicilium Citandi et Executandi 2 Operating Hours 2 Contact Info. 2 Billing Policy. 6 Standard Hourly Billing Rates – 01/03/2022. 6 Payment Methods. 6 Invoices. 6 Payment Terms. 6 Prepayment/Retainer Fees. 7 Prepayment (New Clients) 7 Other Payment Options. 7 Extended Payment Terms. 7 Recurring Services. […]

Well Done Bokke 🇿🇦

Congratulations to our Spring Boks for winning the 2019 Rugby World Cup – Japan! Very Proud Day for all of us in South Africa!