Covid-19 Update – Remote Support

Dear Customers,

In light of the rapid growing positive covid-19 cases it is our decision to limit our exposure and revert all support to remote support (remote support rates will apply). Any onsite support will require approval from both the customer authorized representative or an internal manager. We appreciate your support and consideration during this 3rd wave.

Our team will be working from home and our support hours will revise to 07:00 to 16:30 Monday to Friday. All out of normal office hours support will follow our covid-19 response protocols to ensure SLA’s are met.

Take Care and Thank you
-Management Team