Conference Calling – Linkus Mobile App

Conference calls anywhere anytime The QuickStart To Conference calls: Don’t wait until you’re back in the office to schedule or join your conference call. How it works: You can add your colleagues’ extensions or their mobile phone numbers in the Linkus contact list, you can also and contacts that are not part of the Apps […]

VOIP Call Routing

An organization may require the ability to route incoming calls directly to the relevant departments. To do this you can use several routing methods: IVR – Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipients. If you have ever heard “Welcome to […]

VOIP Phone Common Problems

Common Problem: Sometimes voip extensions fail to dial out or receive calls. Common Solutions: Reboot the phone Restart the modem/Router If those do no resolve it reach out to support@weloveIT.co.za or call 0114864151 for technical assistance  

Blind Transfer vs. Attended Transfer

How to transfer calls (the right way) There are 2 kinds of call transfers, Blind and Attended. 1. Blind Transfer  When you are on a call and you want to transfer the call to someone else without first notifying the end point. In an open plan office you may have glanced at a co-worker, they […]