Hourly Support Rate Increase

Dear Customer,

After four years of ups and downs weloveIT has maintained the same hourly rates. It is with great consideration that we have elected to increase all of our hourly support rates. We have studied the market and believe our revised rates to be below market related and affordable in any sized business.

Maintaining our vision to enhance our customers IT journey by providing excellent technical support, fair value add services and honest technology advisory, we thank you for your support and look forward to the next chapter.

Standard Hourly Support Rates – 01/03/2020

  • 000 – Month Account Administration Fee: Minimum of R420 per Month (or R59 per device)
  • 001 – Remote Support R450.00 exVAT per hour
  • 002 – Onsite-Support R520.00 exVAT per hour
  • 003 – Offsite Backup Rotation R313.50 exVAT per hour
  • 003 – Backup Health Check R418.00 exVAT per hour
  • 005 – Server Support R590.00 exVAT per hour
  • 006 – Development Services R660.00 exVAT per Hour (Min 2hrs)
  • 007 – Emergency Support 1.5 x Onsite-Support or Remote Support Labour Rate

Please make note of the following revisions to our hourly support rates: