In accordance with level 3 regulations weloveIT staff will only perform onsite support on manager approval. Any and all scheduled onsite visits including scheduled maintenance can and will be done remotely using Teamviewer and our Remote Monitoring and Maintenance tools. Technicians will contact you ahead of the scheduled visit and will request access to the machines requiring maintenance and support.
Thank you for your understanding.
Further note, no weloveIT staff member may visit more than 1 customer site within a 24hr period. Our team is screened daily using https://covidiq.co.za/ and a database record is kept to ensure both parties protected and trackable.
We are in this together and we look forward to supporting you through this unprecedented time